Present:
David Bellamy, Chair of Littledown Surgery Patient Group
Emma Prince, Practice Manager
Julie Hall, Assistant Practice Manager/Reception Manager
12 patients
- Apologies: CP
- Welcome from the Chair
David Bellamy is the Chair of the Patient group. He welcomed the patients who had attended, and introduced himself. David is a former GP at James Fisher Medical Centre, and has been a patient at the Littledown Surgery for some time. He is also a governor at the hospital, closely involved with the running of the organisation, where a key current issue is the possible merger with Poole Hospital
David explained that he felt the purpose of the Patient Group was to help the surgery run effectively and efficiently and to play a role in the monitoring of the way the practice is run, for example the Patients Group may take a keen interest in the waiting times to see a doctor or nurse. - Minutes from previous meeting were agreed as accurate
- Matters arising: all on agenda
- Patient Participation Report 2012/13
We discussed the demographic breakdown of the practice and how we can continue to improve the representation on the Patient Group. We have notices and sign-up forms in the Waiting Room which the Receptionists actively point out to patients. We also have an electronic form on the website to enable people to sign up that way, and we have a box on the New Patient Questionnaire to encourage people to become part of the Patient Group. We discussed whether it would be beneficial to hold an evening meeting to make it easier for working patients, or those looking after children in the day, to attend.