Present:
Emma Prince, Practice Manager
Julie Hall, Assistant Practice/Reception Manager
12 patients
Emma thanked all the patients for coming to the meeting, and said that it was good to see an increase in the numbers from last time.
She asked everyone to sign in and checked that all patients had completed a Patient Group form so that we have all their details.
The main agenda item for this meeting was the review of the results of the Patient Questionnaire.
The Patient Questionnaire was distributed using a number of mechanisms:
- Handed out in the surgery by the Receptionists
- Sent to people booked in for NHS Health checks
- Posted to people asked to update their Summary Care Record status.
We had 102 questionnaires back, which we felt was a good response from our patients.
Review of Responses